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CapuletParty workspace
Warm evening interior with layered amber light and guests in soft silhouette

Support

A person answers, within a day.

Billing, a render that missed, a data request or a night that needs rescuing before Saturday. Email is the fastest route and reaches the same team that builds the Host Desk.

Hours
Monday to Friday, 09:00 to 17:30 (Europe/London). Replies within one business day.

Getting more from the desk

  • 01Brief a night that worksGive the occasion, guest count, space and budget in one sentence, then say what you do not want. The more specific the brief, the closer the first plan lands.
  • 02Get the artwork you picturedGenerate the invitation poster first, then build the rest from the approved look. If a render misses, regenerate before you change the brief.
  • 03Send the invite filmStudio exports 16:9 and 9:16. Generate the poster first so the film matches the invitation your guests already saw.
  • 04Manage your subscriptionEmail support with the address you subscribed with and we cancel, switch or refund according to the Refund and Cancellation Policy.

Common questions

Does Capulet sell or deliver alcohol?
No. Capulet sells digital party planning and creative assets only. We do not sell, deliver or arrange alcohol or any physical goods. Any drink recipe that mentions alcohol is educational information for adults aged 18 and over, and alcohol-free options always lead the menu.
Is the plan accurate enough to host from?
The plan is creative guidance. Timings, quantities and quiz answers are a starting point that you should check against your own room, guests and ingredients. Capulet is not a licensed event planner or caterer.
What happens to the photos I upload?
You keep ownership of anything you upload. We process it only to generate your assets and clear the cache after 30 days. We do not use your uploads to train models.
Can I use the assets for a paid event?
Yes. The Content License grants you a worldwide licence to use generated assets for your own gatherings, including gatherings you charge for. Resale of the assets as a standalone product is not permitted.
What happens if I cancel?
Your subscription stays active until the end of the current billing period and then stops. Monthly allowances do not carry over. If an image misses the brief, we regenerate it first.
Do the games involve betting?
No. Every game and quiz is for entertainment. Capulet does not host, facilitate or arrange real-money betting, gambling or cash prizes.

Send us the details

The contact form routes to the right person and keeps a record so nothing gets lost.

Open the contact form

Registered details

CAPULET LEISURE LIMITED
85 Victoria Road, SN1 3BB, United Kingdom
support@capuleis.shop
+44 7224889513

Registered in England and Wales. Governing law: England and Wales.